Central Highlands Water logoCentral Highlands Water delivers water and sewerage services to customers and communities in Victoria’s Central Highlands region. It provides water, sewerage, recycled water and trade waste services to over 140,000 residents and 5,000 businesses.

Central Highland Water’s service area covers some 9,000 square kilometres, including the City of Ballarat and the communities of Maryborough, Daylesford and surrounding areas.

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9,275 km2

Service Area

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Population Served

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92% residential
Urban Customers

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14.4b litres

69% residential
Drinking Water Supplied

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Annual Revenue

Acknowledgement of Country

Central Highlands Water acknowledges the Traditional Owners and Peoples of the region it works in, including the Dja Dja Wurrung, Wadawurrung, Wurundjeri, Djab Wurrung, Wotjobaluk, Jaadwa, Jadawadjali, Wergaia and Jupagulk Peoples.

Central Highlands Water pays its respects to the Elders of these communities past, present and emerging, acknowledging that they have been custodians of land and water for many centuries and that their continuing culture and contribution is important to the life of the region.

Service area

Local government areas served by Central Highlands Water include:

  • Ballarat
  • Central Goldfields
  • Corangamite
  • Golden Plains
  • Hepburn
  • Moorabool
  • Northern Grampians
  • Pyrenees

Stylised map of service area. Contact Central Highlands Water for more information 1800 061 514

Note: This map is indicative only. Please contact Central Highlands Water for more accurate and up-to-date service area information. You can also use our interactive map to check whether your location is serviced by Central Highlands Water.

Water sources

Central Highlands Water manages 15 water supply systems across its service area. The largest systems in the region are Ballarat, Maryborough, Daylesford, Clunes, Beaufort, Avoca and Forest Hill. Water is sourced from various reservoirs and groundwater bores within these systems.

More detailed information about water sources can be found in Central Highlands Water’s latest Annual Water Quality Report.

Assets at a glance

Central Highlands Water operates and maintains a range of assets, including the following water and sewerage infrastructure.

water treatment plants
wastewater pump stations
wastewater treatment plants
km of water mains
km of sewer mains
groundwater bores
diversion weirs
water pumping stations

Board of Directors

The Board of Directors is responsible for Central Highlands Water’s strategic planning and is accountable to the Minister for Water for the corporation’s performance. The Board is supported and advised by the Executive, who oversee the corporation’s day-to-day management under the leadership of the Managing Director.

Find out more about Central Highlands Water’s Board of Directors and how they are appointed.

More information

Website: www.chw.net.au

Address: 7 Learmonth Rd, Wendouree VIC 3355

Postal: PO Box 152, Ballarat VIC 3353

Phone: 1800 061 514

Email: customer.enquiries@chw.net.au

The information on this page was sourced from Central Highland Water’s 2017-18 Annual Report and 2016-17 Annual Water Quality Report.

Page last updated: 27/03/23