Melbourne Water supplies wholesale drinking water, provides sewerage services, integrates drainage systems, builds resilience to flooding, and enhances waterways and land for greater community use across the greater Melbourne area.
To deliver these essential services, Melbourne Water collaborates with a wide range of partners including water retailers, councils, developers, contractors, the community and government agencies. They work in close partnerships to create more liveable places, protect and enhance the environment and build a more resilient and sustainable city.
Drinking Water Supplied
Sewage Transported & Treated
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Melbourne Water respectfully acknowledges Aboriginal people as Australia’s First Peoples and the local Traditional Owners as the original custodians of the land and water on which it relies and operates. It pays its deepest respects to their Elders past, present and future.
Melbourne Water acknowledges the continued cultural, social and spiritual connections Aboriginal people have with the lands and waters, and recognises and values that the Traditional Owner groups have cared for and protected them for thousands of generations.
In the spirit of reconciliation, Melbourne Water remains committed to working in partnership with local Traditional Owners to ensure their ongoing contribution to the future of the water management landscape, while maintaining their cultural and spiritual connections.
Area of operation
Melbourne Water’s area of operation extends over greater Melbourne, including the areas serviced by the three retail water corporations, City West Water, South East Water and Yarra Valley Water (shown below). It also includes the Thomson River catchment area to the east of Yarra Valley Water’s service area.
Note: This map is indicative only. Please contact Melbourne Water for more accurate and up-to-date boundary information. You can also use our interactive map to check whether your location falls within Melbourne Water’s area of operation.
Drinking water supply
Melbourne Water supplies, treats and transfers drinking water to Melbourne’s three retail water corporations, City West Water, South East Water and Yarra Valley Water. Other wholesale water customers are the Victorian Environmental Water Holder, urban regional businesses including Western Water, Barwon Water and Gippsland Water, and the rural water supplier Southern Rural Water.
Melbourne’s water supply comprises 10 storage reservoirs across Melbourne and its surrounds with a total capacity of 1,812 billion litres. Water in these storages is sourced mostly from protected catchments in the Yarra Ranges, forested areas located in national parks, and state forests.
More information about Melbourne Water’s supply system can be found on their website.
Sewage and recycled water
Melbourne Water treats and disposes of approximately 90 per cent of the sewage generated in greater Melbourne at their two treatment sites, the Western Treatment Plant (WTP) at Werribee and the Eastern Treatment Plant (ETP) at Bangholme.
Melbourne Water’s sewerage transfer system consists of over 400 kilometres of sewers, eight sewage pumping stations and 12 air treatment facilities moving large volumes of sewage across the city.
WTP and ETP also produce recycled water which is used for agriculture and other non-drinking purposes taking pressure off Melbourne’s drinking water supplies.
More information about Melbourne Water’s sewerage system can be found on their website.
Waterways and drainage
Melbourne Water is responsible for ensuring that we continue to care for the health and vitality of waterways throughout the Port Phillip and Westernport region. Melbourne Water monitors and provides targeted maintenance for approximately 25,000 kilometers of rivers and creeks, and more than 700 stormwater treatment systems and wetlands.
Melbourne Water is also responsible for the regional management of floodplain, drainage and stormwater services across the Port Philip and Westernport region. To keep communities safe and minimise the impact of flooding, they determine building and development criteria, provide flooding advice and work with their partners to make sure Melbourne prepares for future flooding events.
Assets at a glance
Melbourne Water operates and maintains a range of assets. This includes the following water and sewerage infrastructure, waterways and other natural environments.
water treatment plants
sewerage treatment plants
km of underground drains
Board of Directors
The Board of Directors is responsible for Melbourne Water’s strategic planning and is accountable to the Minister for Water for the corporation’s performance. The Board is supported and advised by the Executive, who oversee the corporation’s day-to-day management under the leadership of the Managing Director.
Address: 990 La Trobe St, Docklands VIC 3008
Postal: PO Box 4342, Melbourne VIC 3001
Phone: 131 722
The information on this page was sourced from Melbourne Water’s 2017-18 Annual Report, Melbourne Water’s Summary Asset List and Melbourne Water 101.
Page last updated: 22/01/19