City West Water is one of three retail water corporations serving customers in metropolitan Melbourne. It provides drinking water, sewerage, trade waste and recycled water services to residential and business customers in Melbourne’s Central Business District (CBD), inner and western suburbs.
City West Water services more than 430,000 homes and over 1 million people from 130 different cultural backgrounds in some of Australia’s fastest growing suburbs.
City West Water also serves major tourist attractions such as Melbourne Zoo and Melbourne Museum and global events including the Australian Open tennis tournament, Melbourne International Comedy Festival and the AFL Grand Final.
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Drinking Water Supplied
City West Water respectfully acknowledges the Traditional Owners of the lands and waters upon which it works and operates, the people of the Kulin Nation. It pays its deepest respects to the traditional custodians past, present and future. City West Water acknowledges the continued cultural, social and spiritual connections that Aboriginal people have with the lands and waters, and recognises and values that the Traditional Owner groups have cared for and protected them for thousands of generations. City West Water will further develop its partnership with the Traditional Owner groups to ensure their contributions to the future of the water management landscape and to maintain their cultural and spiritual connection.
Local government city councils serviced by City West Water include:
- Hobsons Bay
- Melbourne (north of Yarra River)
- Moonee Valley
- Melton (part)
- Hume (part)
- Silvan Reservoir near Mount Dandenong
- Sugarloaf Reservoir near Yarra Glen
- Greenvale Reservoir near Somerton
Assets at a glance
City West Water operates and maintains a range of assets, including the following water and sewerage infrastructure.
stormwater harvesting schemes
recycled water plants
Board of Directors
The Board of Directors is responsible for City West Water’s strategic planning and is accountable to the Minister for Water for the corporation’s performance. The Board is supported and advised by the Executive, who oversee the corporation’s day-to-day management under the leadership of the Managing Director.
Address: 1 McNab Ave, Footscray VIC 3011
Postal: Locked Bag 350, Sunshine VIC 3020
Phone: 13 16 91
The information on this page was sourced from City West Water’s 2017-18 Annual Report, 2016-17 Annual Water Quality Report and 2030 Strategy: Customers First, Benefiting Communities.
Page last updated: 08/02/19