Resources

Direct personal contact

• Tyrrell Creek rejuvenation project postcard: Mallee CMA prepared this postcard to thank landholders for being part of the 86 km Tyrrell Creek rejuvenation project, providing validation to the landholder by acknowledging their commitment.
• EGCMA phone contact routine: East Gippsland CMA has outlined a process for direct engagement with landholders through regular phone calls and follow-up site visits (if required).
• MailChimp: An email marketing service provider which facilitates sending of mass emails, automated messages, and targeted campaigns.
• A number of the evaluation and feedback resources utilised and applied direct personal contact to engage with riparian landholders. These include the GBCMA landholder interview and site assessment process, Dairy farm impacts of fencing riparian land, Management of water ways and adjoining land in the Mid-Goulburn River, Riparian Works Evaluation Project, Riparian Revegetation Assessment, Comparative Evaluation of the Effectiveness of River Tender and Social drivers for natural resource management in the Wimmera region for example.

Broad one-way communication

• PlainsFacts, newsletter of the Victorian Volcanic Plains: Quarterly newsletter for landholders, land managers, researchers and people living on, working across or interested in the Victorian Volcanic Plains and its natural resources.
• 'Flooding for Life' community newsletter: Quarterly newsletter on the North Central CMA's Flooding for Life Project at Gunbower Forest.
• Caring for the Campaspe 2012-2016 Achievements brochure produced by North Central CMA as part of broad communication on the program
• River Rave: Dedicated newsletter for GHCMA projects and environmental flow activities on the Glenelg River which was sent to landholders who had undertaken works.
• Loddon Stressed River project update: Twice yearly project newsletter sent to all landholders who received incentives over the life of the Loddon Stressed River project.
• In addition to newsletters tailored to specific programs, nearly all CMAs also distribute a general newsletter for the entire CMA. Examples include the North East NRM News, Mallee CMA eNewsletter, Glenelg Hopkins CMA Landlife, Corangamite CMA Catchment News and West Gippsland CMA Catchment Snapshot.
• MailChimp: An email marketing service provider which facilitates sending of mass emails, automated messages, and targeted campaigns.
• Glenelg Hopkins brochures & fact sheets: Produced by the CMA to provide direction and advice to landholders.
• Glenelg River Restoration Project 2004-2012 brochure: Produced by the CMA to highlight the achievements of the eight year program.
• Land and Water Australia Fact Sheets: These Fact Sheets covered key river and riparian management issues in easy to understand language and presented in a user-friendly style.

• Fact Sheet 1 — Managing riparian land
• Fact Sheet 2 — Streambank Stability
• Fact Sheet 3 — Improving Water Quality
• Fact Sheet 4 — Maintaining in-stream life
• Fact Sheet 5 — Riparian habitat for wildlife
• Fact Sheet 6 — Managing Stock
• Fact Sheet 7 — Managing Woody Debris in Rivers
• Fact Sheet 8 — Inland Rivers and Floodplains
• Fact Sheet 9 — Planning for River Restoration
• Fact Sheet 10 — River flows and blue-green algae
• Fact Sheet 11 — Managing Phosphorus in Catchments
• Fact Sheet 12 — Riparian Ecosystem Services
• Fact Sheet 13 — Managing Riparian Widths

• Department of Environment, Land, Water and Planning Crown water frontage fact sheets:

• Managing Crown water frontages
• Crown land water frontage licences fact sheet
• Riparian management licences fact sheet

Events and peer networks

• Exploring riverine environments by canoe: A guide to community participation through canoe tours, based on experiences from the West Gippsland Waterwatch program.
• Birchip Cropping Group: The BCG is an agricultural research group, headed by Wimmera and Mallee farmers.
• BetterBeef Network: A network which allows for beef producers to access the latest relevant research in their industry, and participate in courses.
• Young Dairy Network Australia: A Diary Australia initiative, connecting young farmers in order to share ideas and information.
• Many CMAs have undertaken field days to engage with landholders in their regions. Some examples include the Riparian management field day at Vaughan Springs, Fire as a land management tool field day, Future farming options field day and Soils and pasture growth field day at Glenaroua.

Evaluation and feedback

• GBCMA landholder interview and site assessment form: In 2013-14 the Goulburn Broken CMA commenced undertaking landholder interviews and site assessments for landholders on priority waterways. This form was completed by staff at an onsite interview, with a subsequent inspection and review of the works completed.
• Dairy farm impacts of fencing riparian land: An analysis of farmers' perceptions of the costs and benefit: Paper outlining the results of a study which examined farmer attitudes and motivations to on-farm production and riparian management activities through use of a questionnaire.
• Management of water ways and adjoining land in the Mid-Goulburn River: landholder and other stakeholder actions and perspectives: Report outlining the results of a study which examined landholder and wider community values, perceptions, priorities and actions in relation to management of the riparian zone of the Mid-Goulburn River. The study involved the use of a structured questionnaire, semi-structured interviews and facilitated workshops.
• Riparian Works Evaluation Project: Report on a project designed to evaluate riparian works undertaken at sites across Victoria by CMAs and Melbourne Water, and assess the impact of investment in riparian works on landholder attitudes to riparian management. The project incorporated use of questionnaires and field site assessments.
• Riparian Revegetation Assessment: Project undertaken to assess the success and effectiveness of sites revegetated in Spring 2000 in the mid and upper catchments of the Loddon and Campaspe basins.
• A Comparative Evaluation of the Effectiveness of River Tender: Report on a project designed to evaluate the effectiveness of the River Tender market based instrument approach to riparian works. The project examined landholder attitudes and behavioural change using questionnaires, biophysical results on-the-ground through site visits, and investment costs through desktop analysis.
• Social drivers for natural resource management in the Wimmera region: Research commissioned by the Wimmera CMA involving a survey of over 500 rural landholders.
• Fluker Post Project: Allows for community members to contribute ongoing photos at specific locations, resulting in a visualisation of changing environments.
• FluidSurveys online survey software: Goulburn Broken CMA used this system to store, collate and generate basic reports (with graphs) on the landholder interviews and site assessments.
• Vegetation Works Audit Standard:This document provides a set of tools to enable a standardised on-ground audit of five defined vegetation and fencing works types. The document includes a detailed field sheet for assessments. An updated version of the audit standard is due for completion by the end of 2015.
• Questionnaires from the Glenelg River Restoration Project: Participating landholders were asked to complete these questionnaires pre-works, immediately post-works and five years post-works.
• In 2013, the North Central CMA evaluated the outcomes of riparian management works of the 10-year Loddon Stressed River project using a landholder survey, a field assessment by project officers and establishment of photo points.

Online and social media

• Corangamite CMA YouTube channel: case studies promoting river health projects and partnerships with landholders.
• East Gippsland CMA YouTube channel: case studies promoting river health projects and partnerships with landholders.
• Glenelg Hopkins CMA YouTube channel: Professional video case studies were undertaken to promote river health projects and partnerships with landholders. The videos focus on the experiences of landholders who have partnered the CMA through our devolved grants program –Partnership Projects.
• Goulburn Broken CMA YouTube channel: case studies promoting river health projects and partnerships with landholders.
• Mallee CMA YouTube channel: case studies promoting river health projects and partnerships with landholders.
• North East CMA YouTube channel: case studies promoting river health projects and partnerships with landholders.
• North Central CMA YouTube channel: case studies promoting river health projects and partnerships with landholders.
• West Gippsland CMA Vimeo channel: a case study on revegetation and river management from landholders perspective.
• Glenelg River Restoration Project video: Outlines the importance and value of the Glenelg River and the CMA's restoration activities.
• North Central CMA River Advocates blog: A venue for participants along the length of the Loddon (some project participants, some not) to share observations, anecdotes, information, photos and historical accounts.
• Facebook pages: Corangamite CMA, Glenelg Hopkins CMA, Goulburn Broken CMA, North Central CMA, North East CMA, Wimmera CMA
• Twitter streams: Corangamite CMA, Glenelg Hopkins CMA, Goulburn Broken CMA, North Central CMA, North East CMA , Mallee CMA, Wimmera CMA

General engagement resources

• Effective engagement: Building relationships with community and other stakeholders (DSE 2005)

• Book 1 - An introduction to engagement
• Book 2 - The engagement planning workbook
• Book 3 - The engagement toolkit

• International Association of Public Participation (IAP2) Spectrum: This spectrum is designed to assist with the selection of the level of participation that defines the public's role in any engagement program.
• Australian Centre of Excellence for Local Government: Rural-remote and indigenous local government online community engagement tool
• The Atlas of Living Australia: This website provides a spatial interface for examining NRM activities and processes, and may be good for possible online interaction for landholders.

Contact management systems

• MailChimp: An email marketing service provider which facilitates sending of mass emails, automated messages, and targeted campaigns.
• FluidSurveys online survey software: Goulburn Broken CMA used this system to store, collate and generate basic reports (with graphs) on the landholder interviews and site assessments.
• EGCMA phone contact routine: East Gippsland CMA has outlined a process for direct engagement with landholders through regular phone calls and follow-up site visits (if required).

Page last updated: 19/02/19