Direct personal contact

  • Tyrrell Creek rejuvenation project postcard: Mallee CMA prepared this postcard to thank landholders for being part of the 86 km Tyrrell Creek rejuvenation project, providing validation to the landholder by acknowledging their commitment.
  • EGCMA phone contact routine: East Gippsland CMA has outlined a process for direct engagement with landholders through regular phone calls and follow-up site visits (if required).
  • MailChimp: An email marketing service provider which facilitates sending of mass emails, automated messages, and targeted campaigns.
  • A number of the evaluation and feedback resources utilised and applied direct personal contact to engage with riparian landholders. These include the GBCMA landholder interview and site assessment process, Dairy farm impacts of fencing riparian land, Management of water ways and adjoining land in the Mid-Goulburn River, Riparian Works Evaluation Project, Riparian Revegetation Assessment, Comparative Evaluation of the Effectiveness of River Tender and Social drivers for natural resource management in the Wimmera region for example.

Broad one-way communication

  • Department of Environment, Land, Water and Planning Crown water frontage fact sheets:

Events and peer networks

Evaluation and feedback

Online and social media

General engagement resources

  • Effective engagement: Building relationships with community and other stakeholders (DSE 2005)

Contact management systems

  • MailChimp: An email marketing service provider which facilitates sending of mass emails, automated messages, and targeted campaigns.
  • FluidSurveys online survey software: Goulburn Broken CMA used this system to store, collate and generate basic reports (with graphs) on the landholder interviews and site assessments.
  • EGCMA phone contact routine: East Gippsland CMA has outlined a process for direct engagement with landholders through regular phone calls and follow-up site visits (if required).

Page last updated: 19/02/19