The urban water sector provides Victoria’s cities and towns with safe and secure drinking water, manages and treats wastewater, and helps protect the urban environment from floods.

Water corporations are expected to participate in Integrated Water Management Forums to work with community, local government, catchment management authorities and Traditional Owners on regional priorities that have liveability benefits.  Cross-government cooperation on water management helps create water sensitive and climate resilient cities, healthy people, landscapes and bays.

Water’s role in resilient and liveable cities and towns Safe, secure and affordable supplies in an uncertain future Effective and affordable wastewater systems Effective stormwater management protects our urban environment Healthy and valued urban landscapes Community values reflected in place based planning

Liveability also includes affordability and support for vulnerable customers, so it is important that water corporations maintain downward pressure on prices and lower water bills.

Average Household Bills 2015-16 for Major Urban Centres

Darwin: $1,882, South East Queensland: $1,386, Perth: $1,370, Adelaide: $1.370, Sydney: $1,169, Canberra: $1,133, Melbourne: $1,028

The average household bill for Water and Sewerage usage for major urban centres during the financial year 2015-16

Note: No data was available for Hobart. Data is only available on an aggregated basis for the whole State of Tasmania.

Average Household Bills 2015-16 for all Urban Areas

NT: $1962, WA: $1554, QLD: $1464, NSW: $1364, SA: $1341, ACT: $1133, VIC: $1085, TAS: $1063

The average household bill for Water and Sewerage for all urban areas for each State during the financial year 2015-16.

Better management will help us achieve benefits more efficiently and contribute to an affordable urban water sector. Victoria will use the best mix of traditional and local solutions to get the most out of infrastructure and investment.

Billions of litres of effluent re-used for all Victorian water businesses 2011-12 743 2012-13 723 2013-14 697 2014-15 867 2015-16 894

Billions of litres of effluent re-used for all Victorian water businesses Source: Essential Services Commission Water Performance Reports

We’ll keep this page updated with progress on creating efficiencies and maximising the benefits for all users from the way we manage our water resources. There will also be a continued focus on affordability and supporting vulnerable customers.  By communicating clear performance information from across the industry the government can ensure that the Victorian water sector is providing the best possible service to the community.