South East Water is one of one of three retail water corporations supporting customers in metropolitan Melbourne. It delivers drinking water, sewerage, recycled water and trade waste services to over 1.7 million residents and close to 60,000 businesses across Melbourne’s south east.
Its service area stretches over a 3,640 square kilometre area from Port Melbourne to Portsea in the south, and from Parkdale to some 30 kilometres east of Pakenham.
3,640 km2
Service Area
1.79m
Population Served
571
Employees
762,245
92% residential
Urban Customers
140.4b litres
75% residential
Drinking Water Supplied
$1.09b
Annual Revenue
Want to know more? View the data for all 18 water corporations
Aboriginal acknowledgement
South East Water proudly acknowledges the Traditional Owners of the land and waters on which it relies and operates and pays respect to their Elders past and present.
South East Water acknowledges Aboriginal people as Australia’s first people and the lands of the Bunurong and Wurundjeri Tribes of the Kulin Nation that are within their service region. It embraces the spirit of reconciliation.
South East Water recognises and values the ongoing contribution of Aboriginal people to Victorian life and how this enriches us.
Service area
Local government areas serviced by South East Water include:
- Bass Coast
- Baw Baw
- Bayside
- Cardinia
- Casey
- Frankston
- Glen Eira
- Greater Dandenong
- Kingston
- Knox
- Melbourne
- Monash
- Mornington Peninsula
- Port Phillip
- South Gippsland
- Stonnington
- Yarra Ranges
Note: This map is indicative only. Please contact South East Water for more accurate and up-to-date service area information. You can also use our interactive map to check whether your location is serviced by South East Water.
Water sources
South East Water purchases water that has been harvested, stored and treated by the wholesaler, Melbourne Water. A large proportion of this water comes from protected or uninhabited mountain ash forests in the Yarra Ranges east of Melbourne, where more than 157,000 hectares have been reserved for the primary purpose of harvesting water. This water is then stored in various covered storages, including the Thomson, Upper Yarra, Silvan and Cardinia reservoirs.
Further information on water storage and treatment can be found in South East Water’s latest Annual Water Quality Report.
Assets at a glance
South East Water operates and maintains a range of assets, including the following water and sewerage infrastructure.
recycled water pump stations
km of recycled water mains
Board of Directors
The Board of Directors is responsible for South East Water’s strategic planning and is accountable to the Minister for Water for the corporation’s performance. The Board is supported and advised by the Executive, who oversee the corporation’s day-to-day management under the leadership of the Managing Director.
Find out more about South East Water’s Board of Directors and how they are appointed.
More information
Website: www.southeastwater.com.au
Pay your South East Water bill
Address: 101 Wells St, Frankston VIC 3199
Postal: PO Box 2268, Seaford VIC 3198
Phone: 131 694
Email: info@sew.com.au
The information on this page was sourced from South East Water’s 2017-18 Annual Report and 2016-17 Annual Water Quality Report.
Page last updated: 19/10/22