The WaterSmart Behaviour Change Program is a Victorian Government initiative to help people achieve their goals to reduce water use in their homes.

WaterSmart used an innovative approach to behaviour change, focusing on helping people to make changes they want to make.

Through the WaterSmart Program, water corporations and government learned more about how Victorians can be supported in their efforts to use water efficiently, meeting the challenges of a growing population and changing climate.

Around 100,000 households in Melbourne and 10,000 from Ballarat, Bendigo and Geelong were invited to participate. Of these, over 20,000 households joined the program, receiving advice and ideas for using water more efficiently at home.

Projects were tailored for individual water service areas and used a variety of methodologies. Project design also reflected recent water conservation activities, consumption patterns and local water restrictions.

Planned interactions with WaterSmart participants have concluded. Initial results are available in this section.

In this section