Call 136 186 from anywhere in Australia for the cost of a local call (additional costs for mobiles and public telephones). From outside Australia phone +61 3 5332 5000 (international call rates). Hours of operation are Monday to Friday, 8am to 6pm.
Our customer service staff will either answer your query or refer you to the appropriate experts for specialist information and advice.
The Department of Environment and Primary Industries has major offices across Victoria, plus many smaller offices in local regional areas. Look up our office locations to find the centre nearest to you.